SUPPORT
Contact Us
Questions, bug reports, or partnership inquiries? We read every message and aim to reply within one business day. Use the email channels below for the fastest response, or send a structured message via the form. For account-related issues at a specific bookmaker, please contact the bookmaker directly — we do not have access to your account balance, KYC status, or withdrawal history.
// Expected Response Times
- General support: within 24 hours (Mon–Fri).
- Bug reports: acknowledged within 12 hours; priority bugs (data integrity, payment, security) within 2 hours.
- Partnership inquiries: 2–3 business days. Please include traffic source, expected volume, and proposed terms.
- DMCA / legal: within 5 business days at [email protected].
General Support
[email protected]
Bug reports, help requests
Partnerships
[email protected]
Affiliate & business inquiries
// SEND A MESSAGE
// FAQ
Is EVBets free?
Yes, completely free. We earn from affiliate commissions when you register at a bookmaker via our links.
How often are odds updated?
Odds are fetched every 30 minutes from The Odds API. The last update time is shown at the top of the value bets page.
Can I trust the EV calculations?
We use standard no-vig methodology used by professional bettors. Positive EV doesn't guarantee short-term profit — variance is high, but edge compounds over hundreds of bets.
Which countries are supported?
Our tools work worldwide. Bookmaker affiliate links are focused on India, Nigeria, Kenya, Ghana, South Africa, Philippines, Brazil, Russia, and Kazakhstan. The EV calculator, no-vig calculator, Kelly calculator, and odds converter are jurisdiction-agnostic.
My account was limited by a bookmaker after using EVBets — can you help?
Unfortunately, no. Bookmakers reserve the right to limit or close accounts of profitable bettors and we have no influence over their internal risk decisions. To reduce limit risk: vary stake sizes, mix +EV bets with recreational bets, avoid round numbers, place bets at varied times, and consider using exchange platforms (Betfair, Smarkets, Matchbook) where limits are practically non-existent.
Do you offer a Telegram bot or email alerts?
Yes — we offer free Telegram alerts for new +EV signals matching your filters (sport, min EV%, bookmakers). Premium alerts with real-time push (< 30s delay) are in beta. Email alerts are on the roadmap for Q3 2026.
Can I submit a feature request?
Absolutely. Use the form above with subject 'Feature Request' or email [email protected]. We review every request and publish accepted ideas on our public roadmap. Most-requested features in 2026: parlay EV optimization, prop-market scanner, historic CLV tracking per user, and a public API.
Are you hiring?
We hire selectively for senior roles in quantitative modelling, full-stack engineering (TypeScript/Python), and growth marketing. Send a CV with relevant project links to [email protected]. Remote-first, output-driven culture.
Press, podcasts, and interview requests?
We talk shop with sports-betting media, fintech journalists, and quantitative finance podcasts. Email [email protected] with publication, audience size, and angle. Topics we love: market efficiency, value betting math, sharp vs soft books, the affiliate-vs-paid-tools debate.
// Related
Before reaching out, you might find the answer in our extended FAQ, how-it-works guide, methodology page, or our betting guides library. For verified track-record questions, see our public results. For account-safety topics, read about responsible gambling.